Shipping policy

SHIPPING

 We offer free shipping for all orders in European Union.

Shipping takes 1-3 business days once is shipped and prepared from our warehouse (they usually take 1 day)

You will receive a shipping confirmation email with delivery details once your order has been delivered to the courier.

We use DPD courier in all EU, UK and USA territory

We also use InPost in Poland territory. Your goods can be shipped both to the InPost box or directly to your address.

Our courier delivers from Monday to Friday during business hours. Kindly note that delivery to rural addresses can result in longer delivery times. Maison Misaga cannot be held responsible for delays in shipments caused by any circumstances beyond the control of Maison Misaga.

We offer worldwide shipping, but costs outside  the EU  may vary and are applied individually, it will appear in your check out automatically depending on shipping destination.

 

TAXES AND DUTIES

Please note that shipping outside of the EU could incur customs charges imposed by the Customer's national tax/customs authorities. 

For orders placed in PLN or EUR outside of the EU duties and taxes are not included and they shall be borne directly by the Customer upon the parcel's arrival in the destination country.

 

REFUSED DELIVERY

If an order is refused at delivery you will not be refunded shipping costs and any duties and taxes incurred. We strongly urge you to review your order prior to shipment.